General terms and conditions

We accept orders for delivery worldwide. This website is compliant with Italian laws.

For orders with shipping addresses in Italy please use the Italian language.

The site is owned by Officina Elettrica Srl (hereinafter Officina Elettrica ). This page contains the terms and conditions of sale (“Terms of Sale”) aimed at regulating the terms and conditions of purchase on-line via the website (hereinafter Site) operated by Officina Elettrica Srl headquartered in Voghera, Via F.lli Rosselli 21A, ITALY


These general conditions of sale govern the relationship between Officina Electrica and the customer making purchases through the site, except as otherwise specifically agreed in writing. For the purposes of these Conditions of Sale shall be:

  • customer (“Customer”) any person (adult or otherwise capable of acting according to the law) or legal person who purchases products at the Site
  • consumer (“Consumer”) any person capable of acting according to the law, who places an order for purposes which are outside his trade, business, craft or profession subject to the regulations of Legislative Decree no. 206/2005
  • professional (“Professional”) any person who makes an order in exercise of their trade, business, craft or profession (Buying through VAT number) 

During the purchase process online, you acknowledge acceptance of these Terms of Sale, payment and purchase process. With reference to Arts. 3 and 4 Legislative Decree 185/89 you will receive by e-mail all the information necessary to identify the seller. The customer is required to keep these, together with the e-mail of acceptance of the contract and the conditions of sale. In the case of the Consumer, Customer information must be maintained in accordance with Arts. 52 and 53 of Legislative Decree no. N. 206/2005 (“Consumer Code”). Once the sale through the Site shall be deemed accepted, these Terms and Conditions apply. The information contained on the Site is not binding and does not constitute offers to the public pursuant to Article 1336 of the Civil Code.

How to Purchase

The customer should follow the sales process by providing the information necessary for billing and shipping, and is responsible for the accuracy of the personal data issued to the Officina Elettrica. It is understood that any damage or delay / that relates to or is due to the inaccuracy of your personal data when you register shall in no circumstances be charged to Officina Elettrica .

The Customer may purchase products on this Site as described in the product data sheets. The images on this site may not be fully representative of the features and may differ in color, size and / or components in the picture. The Customer shall not make any exception in respect of Officina Elettrica, in the event that the delivered product does not coincide with the image shown on the Site at the end of a continuous improvement Officina Elettrica reserves the right to change it at any time characteristics of the products for sale.

Purchase Process

After viewing and selecting the product, you will be taken to the page to purchase. Simply select the product, specifying the quantity you require and any options then add to cart. During the checkout process you will see the order summary containing the products, quantities requested, the purchase price and any discounts / promotions and taxes applied. By clicking on “Place Order”, you will formulate a proposal with Officina Eletrica concerning the purchase of the Products contained and summarized in the “Checkout” according to the conditions summarized herein.

Receipt of orders and payments

Correct receipt of order will be confirmed by Officina Elettrica via e-mail, sent to the address notified by the customer. This confirmation message will contain the data entered by the customer in order to verify the accuracy and communicate any corrections. Officina Elettrica will then send an e-mail acceptance of the contract (“Acceptance of the Contract”). The contract between the customer and Officina Elettrica is commenced at this time. Confirmation of Acceptance of the Agreement is subject to the verification of the availability of the ordered products. In the unlikely event that the product ordered is not available, Officina Elettrica will promptly (and in any case within a maximum of 30 days) communicate via e-mail to the customer to agree on a revised delivery date, or the order may be cancelled at no cost to the customer. Officina Elettrica reserves the right, to refuse the order placed by the customer.

The order of the products available is usually shipped in 1-3 working days after the payment correctly received and not later than 30 days.

The information on the Site are not binding and do not constitute offers to the public pursuant to Article 1336 of the Italian Civil Code.


For each order, Officina Elettrica will send an invoice together with the material purchased.
In addiion to that you can ask a copy of the invoice by email.
The data provided by the customer during the order will be included in the invoice.
No change will be possible after the issuance of the invoice.

The invoice must be retained as proof of purchase to take advantage of the guarantee in accordance with law.

The prices quoted on the website are inclusive of italian taxes (IVA/VAT), unless otherwise specified, considering the following cases:

  1. Shipping address in Italy (Italian customers) with or without VAT number: VAT (22%);
  2. Shipping address outside Italy and in the EU zone with VAT number (EU Customers with VAT number): Not taxable in accordance with Article 41, DL 331/93 (For the applicability of this series, the Customer must provide the VAT identification number which will be indicated on the invoice);
  3. Shipping address outside Italy and in the EU area without VAT number (EU customers without VAT number): VAT (22%);
  4. Shipping address outside Italy and outside the EU zone which is defined Exports (non-EU customer) with or without VAT number: Not taxable pursuant to art. 8 of Presidential Decree 633/72. 

To get final price for your order (particularly in case of purchasing outside of Italy) you must login and specify the shipping address in the registration form.
If you are case 2 (Shipping address outside Italy and in the EU with the VAT number - Not taxable in accordance with Article 41, DL 331/93) please register and email us your company details before any payments. After the VAT authentication we will be happy to enable the system to the VAT exemption for your profile.

Please note: For products ordered through the site, with delivery in Italy, VAT of 22% will be always applied. In this case please use the Italian language.

Orders for delivery outside the Italian territory may be subject to taxes and customs duties that will be applied once the product reaches the specified destination. Any additional charges for customs clearance must be borne directly by the customer as Officina Elettrica has no control over this process. Customs policies vary widely from country to country, so please contact your local customs office for further information. Please note that once you purchase from the site, you are required to comply with all laws and regulations of the country in which you require delivery of products.